Wi-Fi Pros Network Consulting Ltd. ("we," "us," or "our") operates the wifipros.ca website (the "Site"). This policy explains what information we collect when you visit the Site or use our contact and quote request forms, how we use it, and the choices you have.
Information We Collect
We only collect information that you choose to give us. We do not use cookies, analytics, or any tracking technology on the Site, and we do not passively collect browsing data.
When you use our contact form, we collect:
- Your name
- Email address
- Phone number (optional)
- The message you send us
When you use our quote request form, we collect:
- Whether the request is residential or business
- The services you're interested in (Wi-Fi/network, cameras, door access, audio, or network storage)
- Property details — existing wiring, internet provider, outbuildings, and approximate building size
- Your name, email address, and phone number (optional)
- Your city and postal code
- Your preferred timeline
- A floorplan file, if you choose to upload one (optional)
- Any other details you provide
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or message
- Prepare and follow up on quote requests
- Schedule site visits, calls, or consultations
- Plan and deliver the services you request from us
We do not use your information for advertising, and we do not sell or rent it to third parties.
How Your Information Is Handled
Our contact and quote request forms are processed by Netlify, the company that hosts the Site, and delivered to us by email. We don't operate our own database or CRM for form submissions beyond what Netlify stores on our behalf.
The Site loads fonts from Google Fonts. Loading a font makes a request to Google's servers, which may log your IP address as part of normal web delivery — we don't control this and don't receive any information from it ourselves.
We do not currently use Google Analytics or any other analytics or advertising tool. If that changes in the future, we'll update this policy before doing so.
Data Retention
We keep form submissions for as long as reasonably necessary to respond to your inquiry, deliver any services you request, and meet our own recordkeeping and legal obligations. You can ask us to delete your information at any time — see "Your Rights" below.
Your Rights
Under Alberta's Personal Information Protection Act and Canada's federal privacy law (PIPEDA), you have the right to ask what personal information we hold about you, request a correction, or request that we delete it. To do so, contact us using the details below.
Data Security
We take reasonable steps to protect the information you share with us, but no method of electronic storage or transmission is completely secure, and we can't guarantee absolute security.
Children's Privacy
The Site is intended for adults seeking home or business networking services. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this policy or want to exercise any of the rights described above, contact us at info@wifipros.ca or +1 (587) 410-3819.